In China many business was focused on sales orders and not on customers. After spending almost 4 years in the industry, I ventured as a salesman to directly understand the customer and market needs.
In order to spread the concept of ‘Quality in China’ firstly, our focus was to set up a team and develop the customer service concepts parallel to the product development.
My dream, was to deliver quality Chinese made products globally with quality service. It's a burning desire.
Now we have a wonderful inspiring team of skillful communicators and problem solvers in the flooring industry. Together we have journeyed through and built a business that makes almost 50 million a year across the globe.
Hanflor is making a difference in the resilient flooring industry from China.