FAQ of Trading Process
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FAQ of Hanflor Company
FAQ of Trading Process
FAQ of Product
FAQ of Installation & Maintenance

FAQ of Trading Process

How can I place an order for Vinyl flooring from Hanflor?

1. Send Your Inquiry – Tell us your requirements, including flooring type (SPC, LVT, or WPC), size, color, and quantity etc2. Receive a Quotation – We provide a detailed quotation with pricing, shipping options, and lead time, usually within 24 hours.3. Confirm Samples – Free samples are available so you can check quality, surface design, and thickness before bulk order.4. Place Your Order – Confirm the Proforma Invoice (PI) and arrange deposit payment.5. Production & Quality Inspection – Production starts once the deposit is received; inspection is available upon request.6. Shipment & Balance Payment – We arrange delivery, and the remaining payment is settled before shipment release.7. After-Sales Support – Our team assists with installation guidance, maintenance tips, and warranty inquiries. Contact us for more questions!

How about the MOQ?

In general, the MOQ for custom flooring is 1,000–3,000 SQM. If your order is less than 1,000 SQM, please contact our sales team. We also have designs and ready-to-ship products available starting from 100 SQM to support your order. Contact us for more questions! The following SPC floorings are our 100MOQ Ready to Ship:

When can I get the price?

We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price. Please call us or tell us in your email so that we can give your inquiry priority.Contact us for more questions!

What is your best price?

Thank you for your interest in Hanflor’s PVC, SPC, and LVT flooring. Our pricing depends on product type, specifications, order quantity, and shipping terms. To provide you with the most competitive flooring price, please share the details of the products you are interested in, the quantity, and your destination. We offer bulk order pricing and flexible options to meet your business needs. Contact us for more questions!

What kind of payment terms can you offer?

Hanflor accepts T/T (Telegraphic Transfer), Western Union, and L/C (Letter of Credit). You can choose the payment method that is most convenient or cost-effective for your business. Contact us for more questions!

How soon can I get the products after I place an order?

The usual production lead time is 25–30 days after we receive your deposit payment. If the color is available from our film stock, the lead time can be shortened to 15–25 days. Contact us for more questions!

Can I customize multiple colors in one container?

Yes, you can customize multiple colors in one container.  Contact us for more questions!

Where is your port of loading?

Both Shanghai and Ningbo ports are available. Contact us for more questions!